Patient Guides & Resources
Plain-English guides to help patients and families understand insurance denials, appeals, and their rights.
What "Not Medically Necessary" Really Means
Explains how insurers use this denial language, why it's common, and what patients can do next.
How to Appeal an Insurance Denial
Step-by-step guide on how to file an effective appeal to challenge a denied claim.
Understanding Your Explanation of Benefits (EOB)
A breakdown of how to read and understand your EOB statements.
Why Mental Health Claims Are Denied More Often
Discusses common reasons mental health claims are denied and what to do about it.